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Bali's Trusted Visa & Immigration Specialists

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Contact Us

Contact Us

Get Expert Visa Help Today

Quick answer

Contact Bali Immigration via WhatsApp at +62 811 3941 4563 for instant response, or email [email protected] for detailed inquiries. We offer free initial consultations for all immigration services including visas, KITAS, KITAP, company setup, and airport services. Office hours: Monday-Saturday, 8 AM – 8 PM WITA (Bali time). Emergency support available 24/7 for urgent immigration matters. Response guaranteed…

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Sunrise over Mount Batur and Kintamani, Bali
Tanah Lot sea temple on the Bali coastline

Guide

Get in Touch

Whether you have a quick visa question or need comprehensive immigration assistance, our team is ready to help. We offer multiple ways to reach us, and every inquiry receives a response within 24 hours. For the fastest response, WhatsApp is our primary communication channel — most inquiries receive a reply within 1-2 hours during business hours.

  • WhatsApp — +62 811 3941 4563 — fastest response, typically within 1–2 hours during business hours.
  • Email — [email protected] — for detailed inquiries and document sharing.
  • Office hours — Monday–Saturday, 8 AM – 8 PM WITA (Bali time).
  • Emergency support — Available 24/7 for urgent immigration matters.

Tell us about your situation — we respond within 24 hours, usually much faster.

Guide

Free Initial Consultation

Every immigration journey starts with understanding your unique situation. That is why we offer a completely free initial consultation for all prospective clients. During this consultation, we will assess your current immigration status and needs, recommend the most appropriate visa or permit type for your situation, provide a clear timeline and cost estimate for your specific case, answer any questions you have about Indonesian immigration, and outline the next steps if you decide to proceed with our services. There is absolutely no obligation — our goal is to provide you with the information you need to make an informed decision, whether you choose to work with us or not.

Tell us about your situation — we respond within 24 hours, usually much faster.

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Airport check-in hall with rows of counters

Guide

What to Include in Your First Message

To help us provide the most accurate advice in our first response, please include the following information when you contact us: your nationality (or nationalities if dual citizen), your current visa status (tourist, VOA, B211A, KITAS, etc.), what you need help with (visa extension, KITAS application, company setup, etc.), your intended length of stay in Bali, any specific deadlines or urgency (visa expiring soon, travel dates, etc.), and whether you are already in Bali or planning to arrive. This information allows our team to provide tailored advice immediately, rather than going back and forth with preliminary questions.

Our emergency team is available 24/7 and will respond to urgent matters immediately.

Guide

Emergency Immigration Support

If you are facing an urgent immigration situation, contact us immediately via WhatsApp. Emergency situations we handle include: visa overstay (you have exceeded your visa validity), lost or stolen passport while in Bali, immigration detention or questioning, urgent visa needed for emergency travel, immigration office summons or notices, and deportation threats or proceedings. Our emergency team is available 24/7 and will respond to urgent matters immediately. Do not delay contacting us if you are in an emergency situation — the sooner we are involved, the more options are available to resolve the issue.

While our office is based in Bali, we provide services across the entire island and, for certain services, throughout Indonesia.

What is included

Service Areas

While our office is based in Bali, we provide services across the entire island and, for certain services, throughout Indonesia. Our primary service areas include Seminyak and Kerobokan, Canggu and Berawa, Ubud and central Bali, Kuta and Legian, Sanur, Jimbaran and Nusa Dua, Denpasar (where most government offices are located), and Ngurah Rai International Airport. For clients outside Bali, we coordinate with partner offices in Jakarta, Surabaya, and other major Indonesian cities to ensure comprehensive coverage for applications that require processing at central government ministries.

In depth

More about getting in touch

Get in Touch with Our Immigration Experts

At Bali Immigration, we understand that every immigration question deserves a prompt, professional, and personalized response. Our team of experienced immigration consultants is available to assist you with visa applications, company formation, work permits, and all other immigration-related services throughout Bali and Indonesia. Whether you prefer to visit our office in person, schedule a video consultation, or communicate via email or WhatsApp, we are here to help you navigate Indonesian immigration with confidence.

  • Office Location and Hours — Our main office is conveniently located in the heart of Bali's business district, easily accessible from major tourist areas including Seminyak, Kuta, Canggu, and Ubud. We welcome walk-in consultations during business hours, though we recommend scheduling an appointment to ensure dedicated attention from our specialist consultants. Our office is open Monday through Friday from 9:00 AM to 5:00 PM WITA (Bali time, GMT+8), and Saturday from 9:00 AM to 1:00 PM. For urgent matters outside regular business hours, our emergency WhatsApp line is available for existing clients with active cases.
  • Consultation Process — Your journey begins with an initial consultation where we assess your immigration needs, review your current documentation, and develop a clear action plan with transparent pricing. There are no hidden fees — we provide detailed quotes upfront so you can make informed decisions. Initial consultations can be conducted in person at our office, via video call for clients not yet in Bali, or through our WhatsApp consultation service for quick questions. Our multilingual team provides services in English, Indonesian, and several other languages to ensure clear communication throughout your immigration process.

FAQ

Frequently asked questions

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What is the fastest way to reach you?

WhatsApp at +62 811 3941 4563 is the fastest way to reach us. Most messages receive a reply within 1-2 hours during business hours (8 AM – 8 PM WITA). For after-hours emergencies, WhatsApp messages are still monitored and urgent matters receive immediate attention.

Do you charge for the initial consultation?

No, our initial consultation is completely free with no obligation. We believe in providing value upfront and earning your trust before you invest in our services.

Can I visit your office for an in-person consultation?

Yes, in-person consultations are available by appointment. Contact us via WhatsApp to schedule a convenient time. We can also arrange to meet you at your location in Bali for your convenience.

Do you offer services in languages other than English?

Yes, our team provides services in English, Indonesian (Bahasa Indonesia), Mandarin Chinese, and Russian. All consultations, documents, and communications can be conducted in your preferred language.

How soon can you start working on my case?

We begin working within 24 hours of engagement. For urgent cases, we start immediately upon confirmation. Our onboarding process is designed to be quick and efficient — most clients are fully set up and their case is in progress within 1-2 business days.

Get started

Get in Touch

Your Bali immigration journey starts with a single message. Chat on WhatsApp

Contact Us +62 811 3941 4563 [email protected]